Read NetSuiteā€™s commitment to our customers during COVID-19 ›
Food top view
Customer Stories

Sustainable Manufacturer BioPak Unpacks Success with NetSuite

NetSuite helps sustainable packaging manufacturer streamline operations and give customers new eco-friendly alternatives

SuiteConnect, SYDNEY — February 18, 2020

BioPak, an Australian market leader in sustainable and compostable packing, is using Oracle NetSuite to support its mission to produce the most sustainable and environmentally friendly packaging on the market. With NetSuite, BioPak has been able to take advantage of an integrated business platform to drive efficiencies across its core operations while expanding both its range of products and services and the number of markets it serves.

Founded in 2006, BioPak manufactures sustainable and compostable packaging that provides an alternative to traditional plastic takeaway food packaging. As it continued to grow its business, BioPak has expanded the range of eco-friendly alternatives it offers its customers. For example, it recently launched an industrial composting collection service that helps turn food packaging and waste into nourishing compost. As it has added new products and services and expanded its operations domestically and internationally, BioPak has taken advantage of NetSuite to manage its entire business.

“We’re focussed on reducing fossil fuel-based plastic used in foodservice and are always looking at how we can offer our customers more sustainable alternatives,” said Gary Smith, CEO, BioPak. “As we have grown our business, NetSuite has allowed us to stay focused on our mission by providing us with accurate data across all products at all locations throughout Australia, Singapore, the U.K. and New Zealand. We run everything through NetSuite — from custom ordering portals, to procurement, we least cost freight, and automated analysis and monitoring — so we always have a complete view into our business and can ensure our customers never run out of product.”

With NetSuite, BioPak has been able to take advantage of a single business platform to streamline sales, warehouse, freight and marketing processes, create new products and services for its customers, and scale its business internationally. Using NetSuite, BioPak created a custom Carbon Calculator that pulls data to give its customers — such as Woolworths, Bunnings Warehouse, many Councils across Australia and New Zealand, Deliveroo, The Star, Mad Mex and many more — a complete picture of their environmental footprint. These impact statements put a tangible value on switching from regular packaging to BioPak through information such as carbon savings, amount of compost created, reduction in landfill waste and plastic avoided. With an integrated and flexible platform for all core business processes, BioPak has been able to focus on expanding its operations and recently launched in Singapore.

“We all know the damage packaging can have on the environment and that’s why it’s so important that organisations like BioPak provide eco-friendly alternatives,” said Jason Toshack, General Manager, Oracle NetSuite ANZ. “BioPak has championed innovative solutions for many years and a big part of that has been taking advantage of data to streamline operations and help its customers think about packaging in new ways. BioPak’s journey with us over the last nine years demonstrates how an organisation can focus on its core mission and deliver value directly to its customers by continually driving operational efficiencies.”

About BioPak
BioPak produces sustainable alternatives to conventional single-use packaging for the foodservice industry, offering carbon neutral compostable packaging solutions made from rapidly renewable, plant-based raw materials. In 2018, BioPak launched its own compost service in Australia & New Zealand, a recycling initiative designed to close the loop on waste and curb single-use packaging pollution.

About Oracle NetSuite
For more than 20 years, Oracle NetSuite has helped organizations grow, scale and adapt to change. NetSuite provides a suite of cloud-based applications, which includes financials / Enterprise Resource Planning (ERP), HR, professional services automation and omnichannel commerce, used by more than 20,000 customers in 203 countries and dependent territories.

Learn more at https://www.netsuite.com.au or via the NetSuite blog. Like us on Facebook, and follow us on LinkedIn, Instagram, and Twitter.

Sales Chat

Interested in growing your business with NetSuite?

Start chat