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Hunter Amenities Takes Luxury Bath and Body Products to Hotels Worldwide

Hunter Amenities is one of the world’s leading producers and suppliers of bath and body products for the hotel industry. Headquartered in Ontario, Canada, it acquired Melbourne-based Concept Amenities to expand its brand portfolio and global presence. Both companies bring together almost 70 years of experience and product innovation for the hospitality market, as well as licensing well-known designer and cosmetic brands.


COMPANY

Hunter Amenities

LOCATION

Global HQ: Canada
APAC & ME HQ: Australia

INDUSTRY

Hospitality; Health & Beauty; Manufacturing

EMPLOYEES

700+

REVENUE

APAC & ME Revenue: CA$47M

SYSTEM REPLACED

Sage AccPac

NUMBER OF USERS

5

NUMBER OF COUNTRIES

10 (Canada, Australia, China, Malaysia, India, UAE, Hong Kong, Singapore, USA, UK)

NETSUITE PRODUCTS IMPLEMENTED

NetSuite OneWorld
Fixed Asset Module
Billing Materials (MFG)
FX

IMPLEMENTATION PARTNER

NetSuite Professional Services

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“We did quite a lot of reference checks with current companies using NetSuite. In the end, we chose NetSuite because of its reputation as the complete, cloud-based package for a global business like ours.” Sue McDonald, Finance Director, Hunter Amenities

A Single Platform for a Global Company

From Melbourne to the world
The 33-year old family-owned business started out by scoring a major client—the Rialto Hotel in Melbourne. Today, it has a global clientele of hotel partners in over 100 countries with offices and manufacturing facilities in the Americas, the Middle East and Asia Pacific.
Disparate systems for different entities
Like any business experiencing international growth, the firm needed all-in-one visibility across continents and operations to function as a single entity, despite being a multi-entity one. Multi-country and multi-currency payments were the need of the hour, along with the ability to sort by customer, cross-match and analyse data.
Product innovation and success in the marketplace
Once Hunter Amenities implemented NetSuite OneWorld, leadership saw improved processes internally very quickly. Features like the Fixed Asset Module have saved the company hundreds of hours in labour costs by eliminating manual efforts and multiple spreadsheets, while integrating asset management with core accounting and reporting.
A sustainable business strategy
With NetSuite, Hunter Amenities was able to effectively evaluate production across its facilities using real-time data; resulting in the decision to shift production from China to Malaysia—a more cost-effective route and that will require further software consolidation for all other facilities.

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