| Click
here to see the 360 degree view
of the customer lifecycle.
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NetSuite CRM+: Customer Relationship Management
Beyond Traditional CRM Solutions: Complete Customer Lifecycle Management
NetSuite CRM+ delivers powerful customer relationship management capabilities, including sales force automation, marketing automation, customer support and service, flexible customisation through SuiteFlex, and more. It also features the best opportunity management and forecasting capabilities in the industry.
PLUS NetSuite CRM+ provides:
No other hosted CRM application provides any of these "PLUS" customer relationship management capabilities!
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salesforce.com
can't do this. |
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Siebel CRM OnDemand can't do
this |
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Microsoft CRM can't do this
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To learn more about how NetSuite CRM+ overcomes the customer relationship management limitations of other CRM solutions and truly puts the 'C' in CRM, click
here.
NetSuite CRM+ is the only Web-based CRM system that:
- Provides a true 360 degree view of
all customer data and customer interactions,
including complete visibility into all financial
transactions and website interactions without
any integration required. Now a single view
of customer information is available to everyone
in your company who needs it.
- Allows you to sell to both prospects
and current customers equally effectively.
Other CRM solutions focus on managing prospects, and do not have enough integrated information or tools to manage and upsell existing customers.
- Automates the entire customer lifecycle,
from a "suspect" browsing a business'
Web site, to an interested lead, to a qualified
prospect, to a customer who has actually placed
an order, to servicing that customer and finally,
to guiding that customer to re-purchase.
- Allows salespeople to take real orders
from customers, with an integrated
Order Management system.
- Shows full purchase histories for
your customers without requiring complex
integrations with your accounting/ERP system.
- Includes powerful, automatic upsell
and cross-sell capabilities, helping
you to help you sell more—and more effectively—to your existing customers.
- Includes complete Partner Relationship
Management. Now you can treat your
channel partners as an extension of your direct
sales team—seamlessly.
- Tracks commissions automatically
and accurately, without requiring you
or your salespeople to use spreadsheets.
- Fully encompasses the Web and e-mail marketing into the CRM solution. NetSuite CRM+ incorporates your Web site into the selling process, by tracking all customer interactions on the Web and by providing a comprehensive self-service customer portal.
- Provides better, more accurate forecasts.
Because booked orders can be finally seen in
forecasts, your forecasts have greatly increased
reliability, predictability and accuracy. And
the "actuals" information in forecast
vs. actual reports is now based on real sales
data.
- Shows you true marketing effectiveness
and ROI. Because other CRM systems
do not capture the details of what a customer
has purchased, they frequently provide incomplete
and incorrect results for marketing and sales
campaigns. With no record of what or how much
has been ordered by each customer, marketing
has no way to know if the leads generated are
actually converting to customers.
Learn more about NetSuite CRM+ Customer Relationship Management
 Download
the NetSuite CRM+ Data Sheet
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