Integrates Industry-Specific ERP and CRM Functionality
SAN MATEO, Calif.—April 6, 2006—NetSuite, the leader in on-demand business software suites, today announced the addition of NetSuite Services Company Edition for services industries. Offered as Software as a Service (SaaS), NetSuite Services Company Edition helps consulting and professional services companies manage their clients, projects and entire business operations without the investment in an expensive computing infrastructure. For more information about NetSuite Services Company Edition visit www.netsuite.com.au/services_edition
NetSuite Services Company Edition provides consulting and professional services firms with an integrated suite of business applications especially designed for project-based companies. Through role-based dashboards, consultants, managers, and clients themselves can actively track the status of projects and the tasks and activities, leading to on-time, on-budget project success. NetSuite Services Company Edition automatically tracks project metrics such as percentage completed, and time budgeted and spent on project tasks. Rich new resource utilization and backlog tracking and reporting enable managers to analyze and optimise employees' workloads, efficiency and availability. Because NetSuite Services Company Edition integrates all enterprise applications, services firms have visibility across all business processes from both a project management and a cost /revenue perspective, with key performance indicators (KPIs) displayed in real-time for up-to-the-minute accuracy.
This new NetSuite solution, available immediately, also gives services firms the ability to accomplish complex billing activities such as automatic milestone-based invoicing, and helps services firms estimate job profitability by comparing projected loaded labor cost against expected billings. Managers can set thresholds to trigger automatic alerts of project overruns, schedule delays, and variance in expected resources per project.
"Services firms have long had to manage their business and client relationships through fragmented project management, accounting, document management and sales software. That's inefficient for the firm and bruises the relationship with clients," said Justin Foster, General Manager of Services Companies for NetSuite. "With an integrated system for services management, NetSuite gives firms the tools they need to sell more to new and existing clients, manage projects for high levels of service at lower cost, and manage the entire business for greater profitability."
With NetSuite Services Company Edition, firms can now manage their entire client service and business management processes with one flexible, powerful business application — integrating professional services automation, client relationship management, client service delivery, financials, web site analytics, and more. Key functionality includes:
Services firms now have the tools they need to create visibility across the organization, drive efficiencies with a single system, and increase customer satisfaction while promoting loyalty for increased growth and sustainable profits.
Pricing and Availability
NetSuite Services Company Edition is available now, with new Version 11.0 capabilities delivered to customers using NetSuite's patent-pending "phased release" process, starting in April 2006 and continuing through June 2006. The on-demand solution has a base price of $1,499 per month base, plus $99 per user per month.