Oracle NetSuite Corporate Communications
Senior Director, Global Communications
SuiteScript Allows for Complex Customisation of Transactional Business Processes
Combination of Power, Ease of Use and Automatic Upgrade Migration Makes NetSuite Far More Customizable than Other Mid-Market Applications
NetSuite has been the leader in business process management through its integrated end-to-end process automation such as campaign-to-lead, lead-to-order, order-to-cash, order-to-delivery and procure-to-pay. In addition, with its new vertical editions designed for the software, wholesale/distribution and services industries, NetSuite has tailored these processes to the specific vertical needs. SuiteScript adds the final capability required to completely customise these horizontal and industry-specific business processes for the specific needs and corporate strategies of an individual customer.
SuiteScript is part of NetSuite's NetFlex Customisation and integration offering. Unveiled last year, NetFlex is a technology platform that delivers Customisation and extensibility to NetSuite solutions. The NetFlex platform consists of SOAP standards-based Web Services and the advanced Customisation capabilities of NetFlex AppBuilder, a tool set that allows entirely new applications to be built and hosted within NetSuite. All of NetFlex has been architected with not only flexibility in mind, but maintenance-free upgrades from one version to the next., allowing seamless upgrade of Customisations from one version of NetSuite to the next. With SuiteScript, NetFlex delivers a unique technology platform that encompasses everything needed to provide growing businesses across all industries with a flexible, powerful and extensible business management solution.
SuiteScript provides Application Programmer Interfaces (APIs) to NetSuite objects or custom objects added by the customer, all of which are acted upon at the server level. SuiteScripts can be triggered by user events such as new records or changes to existing records, or be scheduled to run in batch mode. They can trigger NetSuite standard activities, create or modify data in the system, communicate with external data sources or even string together specific pages into a multi-step workflow process, complete with decision tree branching capabilities. As a result, time-based workflows and escalations such as drip-marketing based on orders and collections escalation can be automated.
Using user-event based SuiteScripts, businesses can enforce quote discount approvals or order fulfilment with complex criteria and decision-making evaluated at each step.
As an added benefit of SuiteScript, custom code attached to a particular form can now act beyond the current record. For instance, from a sales order, the customer record can be checked for overdue payments, and a new order can only be place if that customer is in good standing.
Pricing and Availability
SuiteScript will be available as part of the upcoming Version 11.0 release of NetSuite solutions at no additional charge. Version 11.0 will be delivered to customers using NetSuite's patent-pending "phased release" process, starting in April 2006 and continuing through June 2006.