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Industry-leading Professional Services Automation

Built in the cloud, NetSuite OpenAir is the best-in-class professional services automation software designed for professional services organisations of all sizes including both service-based companies, and services divisions within product companies such as a hardware or software company. NetSuite OpenAir can be easily integrated with ANY ERP instances that are already in place.

NetSuite OpenAir gives professional services organisations the ability to run their core business operations including project management, resource optimisation, project accounting, time and expense management, and billing and revenue recognition. Delivering end-to-end automation and visibility, NetSuite OpenAir enables professional services organisations gain real-time insights, increase project profitability, maximise billable resource utilisation and make informed, data-driven decisions.

Why NetSuite OpenAir?

NetSuite OpenAir is proven to quickly drive tangible results—increasing resource utilisation, project margins and on-time project delivery while driving down IT costs, decreasing project accounting and overhead, and expediting billing cycles. NetSuite OpenAir helps improve invoicing accuracy, streamline revenue recognition and increase visibility into your services organisation.

NetSuite OpenAir also empowers the mobile services organisation with anytime, anywhere access in the cloud, supporting users where they work—on the go, at client sites or remotely. Running a global services business? NetSuite OpenAir provides real-time access for organisations with global services pools and multi-currency, multi-subsidiary, multi-taxation and multi-language requirements. With NetSuite OpenAir, you can find the right resource for each and every project, regardless of their physical location, and easily bill their time in the project currency while accounting for the hours in the resource’s local currency—all from a single system.


Customers who use OpenAir see significant improvements in utilisation, revenue, profitability, and other key performance factors:

  • Annual revenue per employee: 10% increase.
  • Annual revenue per billable consultant: 9.8% higher.
  • Percent of quarter revenue target in backlog: 5.7% higher.
  • Percent billable employees: 5.6% higher.
  • Billable utilisation: 4.3% higher.
  • Employee attrition: 1.1% lower than the average.

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