Expand Your Business with the World's Leading Integrated Cloud CRM

Customer Portal

Grow Your Organisation with Complete CRM Software in the Cloud

Customer Portal allows you to provide customers with highly personalised, interactive service on the Web. Your customers will be able to obtain answers to their questions, finalise transactions, enter support issues and query your knowledge base. With an open line of communication, and a range of self-service options, you will increase customer satisfaction as well as long-term retention.

Key Benefits

  • Customers can submit trouble tickets by logging onto your site and can access personalised data and necessary support documentation.
  • Provide password-protected access to key client support tools, such as the NetAnswers Knowledge Base.
  • Customers can manage their own profiles, view their order histories, check their order status and place new orders around the clock.
  • Provide automatic receipt confirmation for a service request with the appropriate case number.