NetSuite OneWorld Helps IT Services Company Grow Sales by 100%
"Using OneWorld stopped duplication of effort and improved financial accuracy by eliminating the errors inherent with manual processing. We now save a third of our time just through the reduction in administration between sales and finance. Both departments can see information at a click of a button and be confident that the data is up-to-date and accurate 24/7."
—Innovise PLC
Results:
- Company sales have increased by 100% since bringing in NetSuite
- Company is saving 33% of administrative time needed with previous systems
- Better visibility into customer data has helped Innovise strengthen customer relationships.
Challenges:
- Multiple business units couldn't share sales and other data, hindering company growth
- Manual invoicing was slow, error-prone
- Inability to track sales leads prevented company from focusing marketing efforts.
Solution:
- Chose NetSuite over Salesforce.com because of NetSuite's end-to-end application integration
- Began by consolidating software division on NetSuite CRM, then added accounting / upgraded to NetSuite OneWorld
- 60 users across UK; 100 employee users in California access NetSuite easily via browsers and dashboards.