Professional Services: Implementation Consultant (San Mateo, CA, Chicago, IL, and Boston, MA, Centennial, CO)

Why NetSuite?
Picture yourself building a successful career at NetSuite—working alongside other talented, driven individuals to help fast-growing mid-size organizations and larger enterprises achieve their business goals with the world's #1 cloud-based business management suite for ERP/financials, CRM, ecommerce and more.

Founded in 1998 by Oracle CEO Larry Ellison and NetSuite CTO and Chairman Evan Goldberg, NetSuite (NYSE: N) is used by more than 10,000 companies and subsidiaries to run mission-critical operations without the high capital costs and inefficiency of antiquated client/server systems. Named by Gartner as the world's fastest-growing financial management vendor and winner of a prestigious 2011 CODiE award for Best Financial Management Solution, NetSuite is where business is going.

If you'd like to join our dynamic, driven and fun team, click on the Apply Now button below.

Job Description:
The Consultant position is responsible for the delivery of customization services for NetSuite clients. The Consultant will be responsible for managing clients in post-sales environments. Working with the rest of the Professional Services department, this position will quickly assess client needs, develop innovative plans to solve their problems and implement these plans to the client's satisfaction. A Consultant must have a passion for helping clients find creative ways to more effectively run their businesses. Finding new ways to constantly improve the satisfaction and loyalty of our clients is a top priority. Working with aggressive timelines and a full client portfolio is required.

Responsibilities:

• Daily delivery of NetSuite including customization, support escalation, and Q&A
• Document business processes, business mapping, business requirements and meeting notes
• Attend internal meetings including knowledge transfers, mentoring, and Q&A

Qualifications/Skills:

• Bachelors degree preferably in Management Information Systems, Accounting, or Business
• 2 to 5 years experience in systems applications consulting, either internally via an IT organization or externally with a consulting firm or software provider
• Demonstrated experience in translating customer business requirements into workable business solutions, either as a software solution or a re-engineering initiative
• Customer relationship acumen and experienced consulting skills
• Solid experience in Change Management and Business Process Mapping
• Customer relationship acumen and experienced consulting skills
• Experience with software in an SaaS environment including any experience with Accounting, Sales Force Automation, Marketing Campaigns and Web presence
• Consulting experience with QuickBooks, Great Plains, Microsoft Dynamics, Intacct, SalesForce.com, Upshot, ACT, Goldmine, MAS 90, Siebel, Oracle, SAP, PeopleSoft, JD Edwards, NetSuite
• Solid experience in change management and business process mapping in support or in conjunction with a major IS initiative

Travel: The position is expected to travel 50%