Order Fulfilment and Shipping

Simplify Your Order Fulfilment Process and Improve Customer Satisfaction


Many businesses struggle with order fulfilment challenges posed by multiple channels, increasing order volumes and rising shipping costs. NetSuite order fulfilment software provides a seamless quote-to-order, processing-to-fulfilment solution—with complete centralisation of customer, order, invoice and shipping information—helping you eliminate manual re-entry and dramatically eliminate fulfilment errors.

NetSuite automates shipping processes by integrating with leading shipping carriers (i.e., FedEx and UPS) and partner integration with Australia Post. You'll have access to up-to-date shipping rates, increasing efficiency, lowering your order fulfilment processing costs and adding revenue to your bottom line.

Benefits

Flexible Shipping Options

Select the major delivery company of your choice to meet customer order fufilment needs.

Improve Customer Satisfaction

Increase customer relationships by allowing self-service access to order information.

Streamline the Entire Process

Gain control of order fulfilment with intelligent workflow that seamlessly integrates with the order-to-cash process.

Real-Time Visibility and Information

Boost business performance with real-time access to order status and shipping information.

Features

Integration with Major Shipping Carriers

Access current rates, print labels and customs forms, and track order delivery using shipping services of any of the leading carriers.

Automate Drop Shipping

Automatically update inventory and drop ship items and special orders directly from a vendor to a customer.

Return Merchandise Authorisation (RMA)

Delight your customers by processing returns as refunds or credits.

White paper

Order Management Strategies for Efficiency and Growth
Download the white paper

White paper

What Cloud Computing Means to Finance
Download the white paper

Award