Omnichannel-Ready

Deliver a Single View of Your Brand Across Channels

Your customers demand a seamless, unified shopping experience. They expect the same personalised experience regardless of channel, with the ability to shop anywhere, pay anywhere and receive merchandise anywhere. That requires retailers to move beyond the disconnected, standalone systems of the past and achieve a holistic view of the customer, order and the business.

NetSuite empowers retailers to deliver on those expectations with an end-to-end solution and single commerce cloud platform that combines ecommerce, POS and order management with back office systems. Whether you are a retailer with multiple channels, brands or business models, selling across multiple regions and countries, NetSuite enables you to manage your entire business unified with a single cloud system, available anytime, anywhere.

Williams-Sonoma Powers Global Omnichannel Expansion with NetSuite

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Modernise

The Choice for Modern Retailers

Don't let technology keep you from innovating and improving your business. You need to satisfy your customers and differentiate your brand in a fast-moving market. Cloud-based, mobile-ready solutions from NetSuite enable retailers of all types and sizes to innovate and focus on increasing profits and satisfying customers rather than managing the complexities of traditional retail software and hardware.

As shoppers and the industry dictate change, your business needs to adapt. NetSuite enables you to future proof your retail enterprise with cloud-based solutions that are configured and customised to meet your specific retail needs, allowing you to quickly and easily add new channels, geographies, business models and brands. NetSuite's end-to-end unified system provides real-time insights into customers, inventory, sales, financials and more, helping to grow the business and profits. NetSuite's flexible and agile platform grows with the business at a far lower cost and less hassle than traditional on-premise systems. And don't worry about version-lock, it's a thing of the past. With every NetSuite upgrade, your configurations and customisations migrate seamlessly.

Why More Than Customers Use NetSuite

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Engage

Understand, Connect and Engage to Build Long Lasting Customer Relationships

Deliver engaging, personalised shopping experiences and build customer loyalty with a single view of all customer transactions and interactions across all channels and touchpoints. With a 360-degree view into customers, products and orders across all channels, NetSuite enables you to understand and connect with your customers, segmenting and personalising their experience to build loyalty and drive growth.

Seamless Customer Data Leads to Efficient Customer Service

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