Redefining What to Expect from a CRM Solution
NetSuite CRM+ delivers powerful web based customer relationship management (CRM) capabilities, including sales force automation (SFA), marketing automation, customer support and service, and flexible customisation, all in a single cloud CRM software.
Unlike typical CRM software, NetSuite CRM+ includes powerful sales performance management, order management, partner management and marketing effectiveness capabilities as standard.
- Gain clear visibility into sales, services and marketing performance
- Streamlines quote-to-order processes
- Improves productivity with a 360-degree view of your customers
- Increases sales performance through forecasting, upsell and commission management
- Drives successful collaboration with partners
- Increases customer service productivity and lowers case resolution times
- Manage multinational sales and services organisations, with Global CRM.
Optimise sales processes with comprehensive opportunity management, and get powerful tools to drive performance including sales forecasting, commission management, upsell management and more.
Drive customer service with complete case and escalation management, and accelerate service with knowledge base management and customer self-service.
Drive successful collaboration with partners through partner relationship management (PRM) that delivers joint marketing campaigns, joint lead management, partner commissions and order processing.
Speed up growth with almost unlimited targeting and customer segmentation capabilities, email marketing and accurate marketing program ROI analysis.
Comprehensive support for all major mobile devices—iPhone, iPad, BlackBerry or Windows Mobile—ensures that your employees can access NetSuite CRM software anytime, anywhere.
Instantaneous access into sales, marketing and customer service information lets you accurately measure and optimise performance—you even get back-office metrics for complete business visibility.