Oracle NetSuite Corporate Communications
Senior Director, Global Communications
Leading Technology Innovators Partner with NetSuite to Deliver Next-Generation Cloud Commerce Solutions to UK Businesses
LONDON, UK—26 September 2012—NetSuite Inc. (NYSE: N), the industry's leading provider of cloud-based financials / ERP software suites, today announced the availability of next-generation commerce solutions to businesses in the UK from the latest leading technology partners that embraced the NetSuite SuiteCommerce platform—SeeWhy, MetaPack, WorldPay and Retail Anywhere. The solutions unveiled today include SeeWhy's real-time shopping cart recovery solution; MetaPack's comprehensive range of delivery options; WorldPay's multi-currency payment gateway that's natively integrated with NetSuite; and Retail Anywhere's integrated Point of Sale (POS) system incorporating both software and hardware solutions.
These new technology partners join other leading software developers in enhancing and extending NetSuite's core platform and NetSuite SuiteCommerce in the UK. Other partners available through NetSuite's SuiteCloud development platform include BlueBridge One's eCommerce Fraud Protector Solution and Webstore Auto Customer Register solution and Postcode Anywhere's Address Validation & Auto-Correction solution. Other SuiteApps developed specifically for commerce include Infegy's Social Radar, which provides advanced social media monitoring; Silverpop's Engage B2B, a marketing automation tool; UpSellit's Datahound Email ReMarketing, which provides highly targeted remarketing for site abandonment; Barilliance's Cart Recovery and Cart Abandonment SuiteApps; and MyBuys's next generation cross-channel sales capability, which offers NetSuite retailers a proven way to achieve gains in revenue and key online metrics while building customer loyalty through relevant content. Together, these technology partners are providing customers with a vast array of solutions to adapt and enhance NetSuite's SuiteCommerce platform for their individual commerce requirements.
Operating directly on the core NetSuite Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) business management application, SuiteCommerce is designed to address the limitations and complexity of first-generation commerce systems; enabling businesses to streamline business processes, grow relationships using built-in marketing tools and immerse customers in a richly interactive and intuitive shopping experience and providing a central system to manage all transactions with consumers and other businesses regardless of touchpoint (website, smart phone, in-store, tablet, social media, etc.).
Through these technology partnerships, UK businesses can have a robust, extensible commerce ecosystem that raises the bar for commerce performance across all channels. With partner solutions based on the SuiteCloud development platform and available as SuiteApps at www.suiteapp.com, companies are able to mix and match partner technology to meet their unique needs and expand to meet business demands on a global scale. These new partners strengthen NetSuite's CaaS offering and its SuiteCommerce platform, while helping to reshape commerce.
Zach Nelson, NetSuite CEO says: "Thanks to the sophisticated payment, point-of-sale, social shopping and order tracking capabilities, UK businesses will be empowered to attract and retain customers while ridding themselves of the cost and complexity of legacy on-premise systems."
SeeWhy reduces shopping cart abandonment rates and recovers lost sales
SeeWhy (http://seewhy.com/) is a real-time shopping cart recovery company which helps eCommerce merchants to immediately reach out to website visitors who abandon their online purchases. Launched in the US in June 2012, SeeWhy's Conversion Manager SuiteApp is now available in the UK. The Conversion Manager SuiteApp was built using NetSuite's SuiteCloud development platform, and gives NetSuite customers the ability to recover lost sales opportunities by triggering real-time email and social media remarketing campaigns which incentivise visitors to return and purchase. Scott Silk, CEO, SeeWhy comments: "Consumers are short of time and often shop on the move, meaning that they can easily forget about purchases or abandon them in favour of a competitor's website. Our partnership with NetSuite means that retailers can capture these consumers before they buy from another retailer's webstore, while NetSuite SuiteCommerce ensures that these orders are automatically integrated into back-end systems including inventory and fulfilment, ensuring that customers receive their purchases on time and as ordered."
MetaPack provides comprehensive delivery options and complete tracking for online shoppers
MetaPack (http://www.metapack.com/) is the UK's leading provider of delivery management solutions for both traditional and online channels. The new MetaPack Delivery Manager SuiteApp gives NetSuite customers access to the same delivery management system as some of the biggest names in the retail industry including John Lewis, Dixons, Comet, B&Q, Marks & Spencer and ASOS. As soon as an order is made through NetSuite, MetaPack's 'intelligent delivery' engine allocates the best of 1200 delivery options according to metrics such as cost, product, and location. Shiran Liyanage, Head of Marketing, MetaPack says: "Combining our home delivery expertise with NetSuite's SuiteCommerce platform means that consumers are receiving a positive shopping experience from the webstore all the way through to delivery. NetSuite's solution ensures that all customers' orders are automatically processed and sent to the appropriate warehouse location or drop-shipper based on available inventory and geography and MetaPack ensures that the order can be collected, dispatched or delivered to anywhere whilst providing full visibility to all."
Retail Anywhere integrates both software and hardware POS systems to meet retailers' needs
Retail Anywhere (http://www.retailanywhere.com/) is a complete POS retail solutions provider, which is fully integrated with NetSuite's ERP platform. Already available in the US, its POS SuiteApp is now available in the UK, providing real-time, bi-directional integration with NetSuite, giving retailers a wide range of POS capabilities including employee management, CRM and checkout screens on both traditional retail POS hardware and mobile tablet devices. Branden Jenkins, CEO, Retail Anywhere says: "As a NetSuite partner, Retail Anywhere enhances the existing multichannel capabilities of the NetSuite platform, incorporating additional retail functionality such as extensive item search capabilities and real-time access to inventory information at the point of sale, to further support the needs of multi-channel and multi-location retailers."
WorldPay delivers a next-generation multi-currency payment gateway for NetSuite
WorldPay (http://www.worldpay.com/) is a global leader in payment processing, risk and alternative payments, providing a full range of payment services to businesses of any size. WorldPay's corporate gateway allows merchants to accept over 200 payments in 115 currencies globally. WorldPay and NetSuite have had a long partnership which is dated back 8 years. The partnership has strengthened and resulted in a new integration. Integrated seamlessly with NetSuite, WorldPay's corporate gateway provides commerce businesses in the UK with a flexible and cost-effective solution to their online payment needs and the confidence of working with a recognised leader in the UK. With this multi-currency payment option, NetSuite customers in the UK can expand their commerce businesses, no matter if it's B2B or B2C, into the rest of Europe capitalizing on much broader multichannel sales opportunities despite the current economic conditions. Philip McGriskin, Chief Product Officer, WorldPay comments: "The partnership between WorldPay and NetSuite provides NetSuite customers with access to WorldPay's Corporate Gateway. Merchants benefit from a streamlined payment process that supports expansion into new markets." Integrated seamlessly with the eCommerce platform and order processing workflow components of NetSuite's business management suite, WorldPay's payment gateway technology and merchant services provide commercial organisations, utilities, local government and e-merchants with a flexible, cost-effective eCommerce solution for their online payment needs and the confidence of working with a recognised leader in the UK.
For more information about NetSuite, please visit www.netsuite.com.au.
NOTE: NetSuite and the NetSuite logo are service marks of NetSuite Inc. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between NetSuite and any other company.