Leading Provider of PSA Software Enables Software Companies to Reduce Costs and Gain Productivity
BOSTON—March 11, 2009—OpenAir, Inc., a NetSuite Inc. (NYSE: N) company and a leading provider of on-demand professional services automation (PSA) software, today announced the latest group of leading software companies that have chosen OpenAir for better project management, resource management, time and expense tracking, and project accounting. SpringSource, Rally Software Development Corp.® and AeroScout, Inc. are just some of the many software firms that have found success utilising OpenAir. They join a long list of diverse software companies including Selectica, MetricStream, SupportSoft, GXS, SPSS and Aprimo. OpenAir's leading PSA software enables these companies to increase billable utilisation of their resources and decrease the costs of running global services organisations while improving efficiency and productivity, which is critical in light of current economic conditions.
The new customer wins announced today include:
AeroScout, Inc. (www.aeroscout.com)
Based in Redwood City, CA, with additional offices in Europe, Latin American and Asia, AeroScout, Inc. is a leader in Unified Asset Visibility solutions. Clients improve operational efficiency and quality using AeroScout to leverage standard Wi-Fi networks to track and manage the location, condition and status of mobile assets and people. AeroScout's global customer base consists of leading hospital, manufacturing and logistics organisations, including many of the Fortune 500. The company originally invented the first Wi-Fi-based Active RFID tag, and is widely recognised as leading the market in number of deployments and tags shipped.
AeroScout needed a PSA solution to help manage its global services business through better visibility into key financial metrics. They chose OpenAir because of its powerful reporting, customisation and configuration capabilities.
"OpenAir has played a key part of the transition of AeroScout from a professional services firm to a mature services organisation. The ability to have a real-time view of the organisation, along with execution to the financial goals enabled the transition to a proactive management," said Amit Larom, Vice President of Worldwide Professional Services.
"The implementation was quick and smooth and our staff was able to start using the system within a few weeks, with minimal training and support. As we rolled out the system one module at a time, OpenAir's services and support stood ready to jump in to help when needed. The customisation and configuration enabled us to tailor the system to our workflow."
SpringSource, which created Spring, the de facto standard platform to build, run and manage enterprise Java applications, is also a leading support provider for Apache Tomcat. Its software has been designed from the ground up for complete portability and scalability for today's data centre and for next-generation virtualised, grid and cloud deployments. A lot of the Global 2000, including many of the world's leading retail, financial services, manufacturing, healthcare, technology and public sector clients use SpringSource.
Based in San Mateo, CA with additional offices around the globe — in the UK, France, Germany, the Netherlands, and Australia — SpringSource chose OpenAir for its powerful reporting functionality and multinational support, as well as its deep expertise integrating with both NetSuite and salesforce.com.
"OpenAir provides the tools we need in order to streamline our service delivery process," said Bob Mahan, Director of Professional Services at SpringSource. "The integration was painless, and we were instantly able to start reporting on project revenue generated from specific services."
Rally Software Development Corp.® (www.rallydev.com)
Rally Software, based in Boulder, CO, is a leader in Agile application lifecycle management (ALM) dedicated to making distributed development organisations faster and leaner by dramatically cutting the time, cost and effort needed to deliver high quality applications.
Rally chose OpenAir after searching the field of PSA vendors and found OpenAir's product and team to be far superior to competing products. Rally uses OpenAir to track and deliver training for its clients and integrates OpenAir with salesforce.com, its customer relationship management system. Rally's professional services consultants and account managers use OpenAir to track project bookings and log time and expenses.
"Since our implementation of OpenAir, we have experienced a significant return on investment," said Evan Campbell, VP of Professional Services for Rally. "A very low total cost of ownership combined with our employee's use of OpenAir has shown strong productivity gains."
OpenAir, Inc., a NetSuite Inc. company, is a leading provider of Software as a Service (SaaS) services automation software. Offering both professional services automation (PSA) and project portfolio management (PPM) solutions, OpenAir provides project-based organisations and firms the tools they need to grow their businesses quickly and profitably. Providing enterprise-level functionality for businesses of all sizes, OpenAir has more than 42,000 active users at over 300 world-class firms using the software to better capture billable time, manage projects and resources and bill customers. Coupled with a team of highly experienced consultants from some of the world's leading services firms, OpenAir's services automation solutions drive higher profits through improved utilisation, visibility and data collection. To learn more, please visit www.openair.com