Growing UK Clock Manufacturer Keeps Up with the Times

Wharton Electronics, a UK manufacturer of bespoke precision time digital clocks, supplies leading international commercial and government enterprises including Heathrow Airport, Network Rail and the US Pentagon. Established in 1973, the family-run business has developed over a thousand product options and can use over 3,000 individual component parts in a product. With clients in 150 countries, managing international growth was proving a challenge with its existing systems as the company saw an increasing need to automate sales and manufacturing processes.


Wharton Electronics

Company

Wharton Electronics

Location

Thame, Oxfordshire, UK

Industry

Manufacturing

EMPLOYEES

18

NUMBER OF USERS

11

SYSTEM REPLACED

SAGE

NETSUITE PRODUCT IMPLEMENTED

Limited Edition Manufacturing

IMPLEMENTATION PARTNER

BrightBridge

Location

Leicester, UK

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“I can’t imagine where we’d be today without NetSuite. Our accountants love it. We’ve increased sales year-on-year by 20 percent as a result of opening up new export markets and from being more proactive.” Jo Wharton, Operations Director, Wharton Electronics

Opening Up to New Global Export Markets

Boosting international sales
After switching to NetSuite’s cloud ERP system, Wharton Electronics was able to open new doors to other export markets and take on many more orders. Additionally, international export sales, which accounts for over half of annual revenue, can now be closely monitored and managed.
New licences and contracts
The reporting and inventory management capabilities in NetSuite makes proving the origin of its EU components easier, which in turn has meant new export licenses granted and some major business contracts won. For instance, it won a deal with a global car manufacturer in South Korea that would not have been possible without NetSuite.
Improved reporting, invoicing and visibility
NetSuite has also streamlined the process of billing and managing 43 agents around the world, so fewer staff are required in its admin department. Wharton can, at the touch of a button, run a report and have immediate visibility of £4m worth of its sales pipeline.
Rapid ROI and adding value
The small, family-run business appreciated the help and support from a local implementation partner, BrightBridge, and Wharton said that the expert training and advice “helped drag us out of the dark ages and ensure a return on investment that surpassed all our expectations.”

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