Seven Miles Coffee Roasters

Australian Coffee Roaster Modernises Operations with NetSuite to Future-Proof its Business

Founded in 1968 on Sydney’s Northern Beaches, Seven Miles Coffee Roasters built its business with a commitment to customers and quality. But when CFO James Burt joined the company, he knew they would need to extend that quality commitment to its business software. After a robust evaluation process, Seven Miles replaced its aging legacy system with NetSuite, a solution that could meet the businesses needs, now and into the future.


Company

Seven Miles Coffee Roasters

Location

Balgowlah, NSW, Australia

INDUSTRY

Food and beverage

Employees

60

REVENUE

$20m

NUMBER OF USERS

55

OTHER SOLUTIONS CONSIDERED

Microsoft Dynamics GP
MYOB
Salesforce.com
FinancialForce

SYSTEMS REPLACED

Micronet
Salesforce
MYOB

NetSuite Products Implemented

NetSuite
CRM
SuiteCommerce Advanced
Demand planning
Infinet Cloud (NetSuite Payroll)


“We wanted to future-proof our business with one source of data that we could depend on. NetSuite gave us all of that.” James Burt, CFO, Seven Miles Coffee Roasters

Small Company Competes Big with NetSuite

1

Unified platform in the cloud

Determined to take advantate of cloud-based software, the company selected NetSuite over Microsoft Dynamics, MYOB and Salesforce.com for its unified platform and ease of use. NetSuite gave the company a single system on which to run its financials, CRM, inventory management, payroll and B2C website.

2

Efficiencies boost business operations

With NetSuite, Seven Miles has been able to reduce the time to consolidate its monthly financial records from three weeks to a morning and significantly reduced its accounts receivables. The company has also automated credit card inputs and improved sales reporting and monitoring of 2000 grinders and coffee machines it provides to shops across the country. The 55 users are all able to see in real-time a single source of business information relevant to them.

3

Strategic business transformation

Following the NetSuite implementation, Seven Miles has rebranded its business, focusing on applying its expertise around every aspect of the coffee making process. NetSuite has enabled the company to continue to scale beyond two roasting and distribution locations and a head office.


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