AM Signal Customer Success Story

AM Signal Pulls Out All the Stops Enhancing its ERP, Inventory Management and Empowering its Workforce

Founded in 2001 as a distributor of traditional traffic control technology like stoplights, AM Signal has since grown to offer a wide range of advanced technology and intelligent transportation system products, selling more than 3,400 items from more than 430 vendors to a wide array of customers including municipalities and government agencies across the southwestern United States.

COMPANY

AM Signal, Inc.

LOCATION

Littleton, Colo.

INDUSTRY

Wholesale Distribution

EMPLOYEES

NUMBER OF USERS

SYSTEMS REPLACED

QuickBooks, Fishbowl

NETSUITE PRODUCTS IMPLEMENTED

Financials
Learning Cloud Support
Work Orders and Assemblies
CRM
Advanced Inventory
Demand Planning

IMPLEMENTATION PARTNER

NetSuite Professional Services

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“The LCS Pass exposed me to all the possibilities in NetSuite. It was easy to get started and a smooth transition from basic to more advanced.” Alex Undzis, Business Analyst, AM Signal, Inc.

Online ERP Training Enables Growth

Starting simple: In 2016, AM Signal implemented NetSuite to replace its QuickBooks and Fishbowl systems for accounting and inventory management, respectively. Those systems weren’t meeting the growing company’s needs. AM Signal started with a basic, out-of-the-box NetSuite implementation, realising it could add features and functionality as it grew.

Growth breeds complexity: Growing roughly 25 percent during its first two years on NetSuite, AM Signal added sales, territories, offices and customers, but also complexity. Different municipalities had different levels of approval for different equipment that AM Signal had to track and account for constantly.

Learn as you go gives company the green light for expansion: With NetSuite’s Learning Cloud Support Pass, staff at the company were able to learn about the system’s capabilities at their own pace via the NetSuite online training resource library. From these training videos and demos, they were able to add new workflows, custom record types and more features that improve customer communication and response, simplify life for sales professionals and contract renewals.